We will do a simple cleaning every day after 12:00pm.
We will replenish amenities, clean the floor, and place dishes on the draining mat after use.
For environmental reasons, linen change and cleaning of the bathrooms are only available once every three nights.

Toothbrush / skincare set / razor / hairbrush / slippers / shampoo / conditioner / body soap / hand soap / bath towel / face towel / bath mat and pajamas are provided in guest rooms.
Free rental items (Japanese yukata / iron / ironing board / adapter / battery charger / shoe dryer / humidifier / air purifier / extension cord / umbrella / scale / kettle / clothesline / table lamp) are available.
Please note that the number of these items is limited.

The following cooking utensils and seasonings are provided
Frying pans / pots / bowls / strainer / chopsticks / ladle / spatula / tongs / kitchen scissors / peeler / cutting board / kitchen knife / wine opener / ice pail / Salt / pepper / salad oil

Free Wi-Fi is available throughout the hotel.

Smoking is prohibited in all rooms.
Failure to comply will result in a 30,000-yen penalty fee.
Smoking areas are located near the entrance on the first floor.

There is no curfew, but for security reasons, the entrance is automatically locked after 12:00am until 6:30am the next morning.
When you return to the building, you can unlock the door by tapping your room key on the sensor at the entrance.

Wheelchair-accessible rooms are also available in the Hideout Suites. Please inquire for details.

Guests who reserve the “Guests Plan” may invite outside friends to spend time in their rooms.
Please make sure that the total number of guests and invited guests are within the maximum number of occupancy.
Please be sure to inform the front desk when you arrive and leave the building, and please leave the building before 12:00am.

The “maximum number of guests staying in the room”
is the maximum number of people who can spend the night in a room.
The “maximum occupancy” is the maximum number of people that can be in a room.

Invited guests can also use the Club Lounge.

We ask that outside guests leave the hotel by 0:00am.
Please be sure to let the front desk know when leaving the hotel.

Books in the lounge on the 8th floor of Hideout Suites can be brought into your room.
Books from the TUNE STAY KYOTO bookshop can only be brought into your room after purchase. Please do not bring
unpurchased books outside the common area, into your room or the kitchen area on the basement floor.

There are four washing machines and four dryers in the laundromat.
The washing machines charge 500 yen per time (detergent is automatically added) and the dryers charge 100 yen per 10 minutes.
The laundromat is available 24 hours a day.

We are sorry that there is no car parking or bicycle parking available at the hotel.
We do not offer any discounts on parking fees either.

There is no telephone in the guestrooms.
If you would like to contact the front desk, please add our LINE account on the LINE App.